Privacy Policy
Effective Date: [28/6/2025]
This Privacy Policy describes how Zenovia Kitchen collects, uses, and discloses your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect certain information from you when you visit our site, place an order, or interact with us. This includes:
- Personal Information: Name, email address, shipping address, billing address, payment information (processed via secure third-party services), phone number.
- Device Information: Web browser, IP address, time zone, and cookies.
- Order Information: Products purchased, order total, and order history.
2. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver products to you
- Communicate with you regarding your order or inquiries
- Screen orders for potential fraud
- Improve and optimize our website and user experience
- Provide you with information or advertising relating to our products or services (only if you’ve opted in)
3. Sharing Your Personal Information
We do not sell your personal data. However, we may share your information with trusted third parties to help us operate our business, such as:
- Payment processors
- Shipping providers
- Advertising and analytics services (e.g., Google Analytics, Meta Ads)
These third parties are only given the information necessary to perform their specific services and are bound to protect your data.
4. Your Rights
Depending on your location, you may have rights under privacy laws, including:
- The right to access the personal data we hold about you
- The right to request correction or deletion of your data
- The right to opt out of marketing communications
To exercise these rights, please contact us at [Insert Your Support Email Address].
5. Data Retention
We retain your personal information for as long as necessary to fulfill your orders and comply with legal obligations. You may request deletion of your data by contacting us.
6. Cookies and Tracking
We use cookies to:
- Remember your cart and login session
- Understand how you use our site
- Provide a more personalized shopping experience
You can manage cookie preferences in your browser settings.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
For more information or if you have questions about our privacy practices, please contact us at:
Zenovia Kitchen
[Insert Business Address]
Email: [Insert Support Email Address]